Casa De Campo Terms & Conditions

• Payment policy: The total price of your reservation will be charged at least 21 days prior to your arrival date, any reservation booked within 20 days or less prior of the arrival date will be charged immediately.
• Your reservation charge will appear on your credit card statement under the name of: ROYALRES or Royal Reservations, Ft Lauderdale, FL – USA.
• Early departure policy: No refunds will be given for any cancellation or modification made after check-in.
• Government-issued photo identification and a credit card are required at check-in for incidental charges.
• A security deposit is required upon arrival for any incidental charge. This deposit may vary depending on the room type reserved; when staying in Elite Rooms & Suites the deposit will be $300 USD and when staying in Garden or Classic Villas $1,500 USD, these amounts are per stay, and are fully refundable upon check-out; subject to a damage inspection of accommodation.
• Gratuities and taxes are included. However, additional gratuities at guest’s discretion are accepted. (recommended) Early check-in and late check-out on request.
• Special request are subject to availability and cannot be guaranteed, these may incur in additional charges.
• Golf courses are not included.
• When using the Spa, the minimum age to access is 12 years old, children between 12 and 17 years old must be supervised by an adult always, otherwise, access will be denied.
• There are no elevators at the property.
• At Check in, all rooms, suites and villas at Casa de Campo will include at least one 4-passenger golf cart to move around the complex.