Grand Residences Riviera Cancun, A Registry Collection Hotel Reviews

" Just finished a week at Grand Residences in Puerto Morelos. This is the most amazing place ever and our third time back. They should write the book on customer service. Shout out to: Concierge Guillermo for being so on top of everything, Isabel at the front desk for her friendly and efficient manner... Will definitely return!! "

" We had such a great trip! Hotel was so clean and beautiful! Staff was exceptional! ... I loved how they always remembered your name and they knew so many families that come down regularly! Food was great, from the restaurant to room service!... Highly recommend! "

" This was our fifth time at the resort. Even though we hadn’t been in 2 years, we saw and were recognized by many familiar friendly faces. The service, food, accommodations and ambiance were top notch. We can’t wait to return. "

" We had a wonderful stay at this beautiful resort. Incredible location, lovely staff, and a gorgeous room. Liliana, our concierge was a great personal assistant to us, finding interesting things to do and always helpful in organizing transportation, reservations, and answering questions. "

" I've never been more comfortable. The resort is outstanding, the food was amazing, and the Covid precautions are really solid. This was our first trip since January of 2020, and they made us feel really safe. "