Grand Residences Riviera Cancun Resort Reviews

Read what other people say about their stay at this resort

Laura Caruso E

May 8th, 2019

" My husband and brother spent a week at Grand Residences, near Puerto Morales, Mexico. Five stars are not enough! This resort was over the top in service! Absolutely every detail was taken into consideration when it came to service! The staff was excellent and very considerate. We loved our stay there and will be back for certain! "


May 4th, 2019

" Celebrate my husbands anniversary there. Everything was amazing! We had a Master Suite and everything was perfect. Will definitely come on next year to celebrate my anniversary! "


March 22th, 2019

" Es un hermoso hotel con alta calidad en servicio. ¡Me encantó la habitación Master Suite! ¡Los alimentos de room service son deliciosos! La playa es divina, con el agua cristalina y arena blanca y suave. Si estás pensando en un buen lugar para pasar tus vacaciones, ¡te aseguro que este hotel es un paraíso! "

Jim G

October 16th, 2018

" The Grand Residences and its staff are nothing short of incredible. The hotel is maintained at the highest level. The rooms are meticulously maintained with the cleaning staff leaving presents each night for the kids. The food... AMAZING! Grand Residences is truly a 5 star resort. Do yourself a favor and book it, you won't regret it. "

Raymond A

October 6th, 2018

" We had an amazing time at Grand Residence. The service and facilities is A plus! Special thanks to David for all the activities at the pool, including bingo, blackjack, salsa dancing and music. Another special thanks to Ramon for dealing poker and making us feel welcome. Already getting ready for next year. "


September 11th, 2018

" Had a great time playing ping pong, Black Jack and bingo. Kids had a blast in activity center! David is absolutely great!!! Resort itself is just perfect. Best service we had in Mexico! Food is very good!!! Staff is super friendly! Will definitely be back! "

Barb B

September 10th, 2018

" My sisters and I just returned from a week in this amazing place. The staff treated us like royalty. They attended to our every need before we even had to ask. The food is outstanding. Every inch of the resort was impeccably clean. The view is breathtaking. Thank you to Artemio, Jorge, Elisemo, Carlos, Pedro, and Angel. "

Raul Z

August 12th, 2018

" This is the best hotel that we have ever stayed at. The attention to detail and service is beyond belief. Not one bad experience. Will definitely be back! The rooms are large and make you feel at home. Great kitchens with high end appliances. They have samples of pillows so that you can pick out the best for you. The food/restaurants of great! "


August 8nd, 2018

" One of my favorites all inclusive resorts that I’ve stayed at. The service was outstanding, the drinks were made promptly and with premium alcohol, the pools were clean, the rooms were luxurious and spacious. Heaven Beach has really good casual food, Flor de Canela has outstanding quality Mexican food and breakfasts at El Faro were the best. "


July 15th 2018

" We just returned from GR. We were a family of 6 adults & 3 children. The resort physically is superb for families or adult vacations. Traveling with young children can be difficult. The GR made it a true vacation. Adults & children were well taken care of & spoiled. The food was EXCELLENT.The service also. We will definitely be back. "

Andrea Del Puerto

July 11st 2018

" The service is top notch, the hotel living space is extremely comfortable, modern and fully equipped. The staff is super friendly and willing to help you with anything. The views are breathtaking, the sand is powdery and clean. Perfect for relaxing and enjoying your vacation. I'll definitely come back. It's a must! "

Love Bubbles

June 10th 2018

" So incredible with a very friendly group of people working there. I was happy that they were willing to work with us and more than willing to assist us with anything I needed "

Rose L

June 9th 2018

" Just returned from Puerto Morelos for my son's wedding. The stay at the Grand Residences couldn't have been nicer. The service was amazing, the rooms were amazing and the food was fantastic. This is the perfect place for a destination wedding and Margarita is a wonderful wedding planner. I would highly recommend for any occasion. "